- Real Estate
- Food & Drink
This piece is presented by the executive education program at the USD Beacom School of Business.
Developing high-performing teams is harder than it sounds.
But in today’s fast-changing business world, strong teams are needed more than ever. There are building blocks, tools and skills that will help, and Stephanie McGovern knows them well.
She works with individuals and businesses to unleash the potential within them, improving performance, trust and customer satisfaction. McGovern holds a master’s degree in industrial relations from the University of Minnesota and a coaching certification through the Hudson Institute of Santa Barbara.
McGovern will instruct a course from 9 a.m. to 4 p.m. Sept. 29 at the University Center in Sioux Falls as part of the USD Beacom School of Business executive education program. To learn more about it and register, click here.
We sat down with her to learn more about building high-performing teams.
What are some things you look for to determine if a team is high-performing? And, conversely, what are some signs a team might be underperforming?
A ultimate sign of a high-performing team is that they consistently deliver results beyond what is expected. They can do this because they have an inspiring vision and clear goals. They have mutual trust and respect for each other. They have strong leadership. They are also committed to do what it takes to find innovative ways to add value. In addition, people on high-performing teams also enjoy working with each other and gladly help each other to overcome challenges and barriers.
Underperforming teams struggle to deliver on basic results because they don’t have clear goals, roles or processes. They let simple problems stop them. They focus on issues and barriers rather than solutions. Team members on underperforming teams are generally more focused on self-interests than the good of the team. Team leaders can do a lot to turn this around with a basic team road map and some simple tools.
Teamwork inevitably leads to meetings. Do you have some meeting tips to encourage high performance?
Here are a few that can make a big difference in meetings:
Can you give some examples of what the building blocks for a high-performing team look like?
The key team building blocks are:
Purpose gives people a sense of meaning and that what they do matters. Evidence of clear purpose are team, vision, mission and charters.
Direction gives people focus and a sense of urgency. Evidence of clear direction are SMART goals, action plans and key measures.
Execution provides clarity about roles, processes, meeting guidelines, etc. Evidence of strong execution are meeting agendas, roles and responsibilities matrix, communication plans and sharing of best practices.
Connection helps to build trust and collaboration, making it easier to deliver remarkable results. Evidence of strong connection are mutual respect of team members, understanding of each other’s strengths and blind spots, and going the extra mile to help each other.
Who will benefit from your executive education course?
Anyone who wishes to lead a high-performing team. That can include managers, program and project leaders, supervisors, team leaders and individual contributors who would like to prepare for being a team leader.
Once you’ve come up with a plan for improving the performance of your team, what are some important things to keep in mind as you execute it?
Developing high-performing teams is harder than it sounds. But in today’s fast-changing business world, strong teams are needed more than ever. Fortunately, there are building blocks, tools and skills that will help.