June 14, 2022

This week’s Up-and-Comer is Heather Carlin, a senior client advocate on the private client services team at Marsh McLennan Agency.

Name: Heather Carlin

Age: 32 

Hometown: Parker

 What brought you to Sioux Falls?

Career opportunities.

 What keeps you in Sioux Falls?

Work and family. My husband and I also own a small construction company and a rental property company in town.

What’s your favorite thing about your job?

I would definitely have to say my clients. I enjoy getting to know who they are beyond just insurance and helping them protect their most valuable assets.

How did you get connected to your industry?

Honestly, by chance. I applied for an entry-level position with a company in town and never looked back. I learned quickly that there are many opportunities within the insurance industry to grow and create your own path for a long-term career. I continuously work to grow my knowledge base through continuing education, earning designations and learning from every interaction I have with both clients and colleagues.

Describe Marsh McLennan in three words.

Family, collaborative and innovative.

What is something someone might be surprised to learn about you?

A lot of people tend to look a little shocked when I tell them my husband and I have five kids combined, we own and operate two small businesses, and I work full time outside of the home.

What’s your favorite way to give back to your community?

I like to partake in volunteer opportunities around the community. I am also a United Way Heart Club member.

What’s one business you’d like to see in Sioux Falls that isn’t here now?

An indoor water/amusement park.

Where do you see yourself in five years?

I hope to be in a management or leadership role at MMA.