In-Depth

Call centers look to future as technology forces change

From AI to chatbots, onshoring to hiring, we look at the future of call centers: an industry responsible for thousands of jobs in Sioux Falls.

7 years ago

Restoring a treasured landmark: Cathedral of St. Joseph marks one century

The Cathedral of St. Joseph marks 100 years this week, and one decade after restoring it, those who worked on the project say its power has stayed with them. Come with us for a look behind the scenes at how this beacon of hope was brought back to life.

7 years ago

Female leaders increasingly fill board of directors seats

The number of female directors on boards is climbing steadily, both at the top of corporate America and in the Sioux Falls business community. We introduce you to women you might not know who are influencing Sioux Falls companies in the boardroom.

7 years ago

New leaders to guide Premier Center complex into next stage of life

You’ve probably heard about the study group looking at the future of the Sioux Falls Arena and its campus. But there’s a lot more going on out there – from new leadership to a big business merger involving the management company. Here’s a closer look at the landscape.

7 years ago

More than a perk: Businesses find benefits to offering food at work

What began as a staple of Silicon Valley offices has found growing support from Sioux Falls businesses: Free or almost free food at work.

7 years ago

POET’s Broin thinks bigger with new products, growing nonprofit

2019 could be a big year for POET — from promising federal biofuels changes to new product development and a massive effort to change the future for people in need.

7 years ago

Family business builds back after devastating tornado thanks to foundation of strength

One week after celebrating its 70th anniversary, this Iowa family business was hit by a tornado. What happened next shows the strong foundation they had built underneath the rubble.

7 years ago

Long-term care innovation: Sanford Health-Good Samaritan

“We need some disruptors to figure out how we can take care of people.” Sanford’s chief innovation officer weighs in on how the organization’s merger with Good Samaritan might change long-term care.

7 years ago

First Premier Bank plans new corporate headquarters after decades of impressive growth

Later this year, you’ll start to see the new home of First Premier Bank take shape in downtown Sioux Falls. Behind it is a story of a community bank that has grown to become a national leader.

7 years ago

Community leader’s vision builds on street-level approach to service

“I could say his name in a lot of circles, and people wouldn’t know him,” Mayor Paul TenHaken said. “But the impact that Rich is having in our city is tremendous.” Meet Rich Merkouris, a servant leader with a big vision.

7 years ago

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