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Ready to jump-start your career by joining a team that helps lead the industry, develops banking products that truly work and has a blast while doing it? It’s time to work for MetaBank.
At MetaBank, we strive to make sure every customer leaves saying, “I love my bank!” And with almost 100 percent of customers surveyed willing to recommend us to their friends, we’re living that goal out every day.
The company is looking for an senior operations analyst who will be responsible for oversight of our daily functions including continuous monitoring of all contact-support vendors, facilitation of business requirements and direct support of any internal projects or campaigns with direct requirements of or impact on customer support and experience. The successful candidate will apply analytical and creative problem-solving skills to streamline and improve cross-functional processes to reduce costs and improve the quality of customer-relations correspondence operations. The role will be responsible for analyzing, designing, aligning and assessing processes.
To view a complete job description and apply, visit MetaBank.com/Careers.